tokens bugging "minecoins"

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hello i have explained everything in the video “https://youtu.be/wr71wxjJZP8 “ everything you want is there let me tell you here what the problem is simply my tokens disappeared when ever i change my ps account and the video i sent has every step and everything explained to it let me know if i missed something you need

To track issues effectively we need a clear text description in the report itself.
Video can be used to supplement this information, but is not a replacement.

so i need to type the whole issue in text like step by step?

ok i finished can i send them here or open a new ticket?

@Umija5895m

Since you created a new report with the needed information, this reports is being closed as a duplicate.
However, in the future if more information is needed, as mentioned in the comment, you should simply edit your original report to add it.