mojira.dev
MCPE-230678

Bedrock Login Failure: "Drowned" ("Ertrunkener" in German Version), but only with the children's accounts (12+ years)

Our children haven't been able to log in to the Bedrock Edition 1.21.120 for 3 days, but logging in to the Xbox app and everywhere else works. We have already tried all the tips, without success. Neither logging out everywhere and logging back in, changing the password, clearing the cache, repairing the app, nor reinstalling it, etc., has helped us. Nothing has been changed in the family settings; the children are still allowed to play Minecraft, including online with other players. It just doesn’t work at all anymore. We’re still waiting for a Microsoft Support answer, but still nothing 😞

Please help!

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Thank you for your report!
We're tracking this issue at MCPE-230429, so this ticket is being resolved and linked as a duplicate.

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e.erki

(Unassigned)

Unconfirmed

Windows

Windows 11 Pro (25H2)

1.21.120

Retrieved