Dear Minecraft Support Team, I am experiencing a persistent and severe login failure, receiving the **"Drowned Error Code"** every time I try to sign into Minecraft Bedrock Edition on my PC. The issue has not been resolved despite extensive local and advanced troubleshooting. I have already performed ALL the common steps and advanced fixes listed below: 1. **Reinstalled the Game:** Uninstalled and reinstalled both the Minecraft Launcher and the game itself. 2. **Network Isolation Test:** Attempted to log in using a **different network (Mobile Hotspot)**, and the error still occurred, ruling out local network issues. 3. **DNS Change:** Manually changed my DNS settings to Google Public DNS ($8.8.8.8$ / $8.8.4.4$). 4. **Credential Reset:** Deleted all stored **Xbl entries** in Windows Credential Manager and restarted the PC. 5. **Account Sign-in Refresh:** Signed out and signed back into the Launcher, Xbox App, and Microsoft Store. 6. **Xbox Services:** Verified and restarted all necessary Xbox Live Services (Auth Manager, Game Save, etc.). 7. **Windows Security:** Checked and reset Windows Firewall settings to default. Since every local solution has failed, the issue is highly likely related to a **corrupt authentication token or license data on your server side** tied to my Microsoft account. I kindly request that you escalate this issue to a human support agent for a manual, server-side review of my account status. Thank you for your prompt assistance.
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Thank you for your report!
We're tracking this issue at MCPE-230429, so this ticket is being resolved and linked as a duplicate.
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Sorry for kode snippet mistake
My game version is 1.21.120
thank you.