Every few minutes my Xbox controller disconnects from the game and I have to move the mouse slightly for the game to reconnect to the controller. I have updated the firmware for the controller, my pc drivers are all up to date. I have also uninstalled Minecraft Bedrock Edition and re-installed yet it still disconnects every few minutes. This has been happening for the past few updates and still has not been fixed.
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Hi!
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Could you please provide more details or/and media files. As we have no repro of this issue.
Could you also let us know what controller are you using?
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Observed Results:
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Randomly my Xbox controller disconnects from the game and I have to move the mouse slightly for the game to reconnect the controller. All drivers are all up to date. Multiple controllers have been used, even new ones out of the box. I have also uninstalled Minecraft Bedrock Edition and re-installed yet it still disconnects randomly. The controller is also randomly snap in various directions during game play. These issues happen, both when actively moving or while the controller is sitting on the desktop. Hardcore worlds are unplayable when you cannot control the direction you are moving while avoiding dangerous situations. Being a randomly timed bug, I cannot provide you with a reproduceable method. This problem has been occurring since the GDK update.
This is happening while using both my Microsoft Xbox/PCE bluetooth controller and having a wireless mouse.
Create a new world.
Play the game for a few minutes and you get a message on the screen saying controller has been disconnected even though the home button on the controller stays lit solid.
Wiggle mouse slightly and controller is reconnected to the game.
Observed Results
I have discovered that this is being caused when the mouse goes into power save mode. My wireless mouse is rechargeable so when I connect the USB charging cable to the mouse enabling the mouse to stay awake at all times the controller stays connected.
I have also gone into Windows settings and disabled power management for the bluetooth devices, but I still have the controller disconnect if I dont keep the wireless mouse plugged into the PC.
Having the controller plugged into the PC does not fix the issue, the controller still disconnects if the wireless mouse is not connect to the PC via usb cable.
This issue has been happening since the GDK update.
Expected Results
The controller should stay connect to the game without having to have the wireless mouse connected to the PC via USB cable.
Having the same issue since current hotfixes