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MCPE-234531

Error Code D-0020 on Android 16 (Samsung Galaxy Tab S10 FE)

Hello Mojang Support Team,

I am experiencing a persistent issue with Minecraft Bedrock Edition on my Samsung Galaxy Tab S10 FE. The Minecraft Marketplace does not load and consistently displays Error Code D-0020.

Important details:

- Minecraft is updated to the latest available version.

- The same Microsoft account works perfectly on other devices (for example, iPhone).

- The issue only occurs on this specific device.

- Internet connection is stable, and switching networks does not resolve the problem.

Device Information:

- Device: Samsung Galaxy Tab S10 FE

- Android Version: Android 16

- One UI Version: One UI 8.0

- Minecraft Version: Latest version

- Network Provider: AIS (Thailand)

Steps to Reproduce:

1. Launch Minecraft

2. Sign in with a Microsoft account

3. Open the Marketplace

4. Error Code D-0020 appears and the Marketplace fails to load

Expected Result:

The Marketplace should load normally and allow access to content.

Actual Result:

The Marketplace does not load and shows Error Code D-0020 consistently.

Additional Notes:

- Other devices using the same Microsoft account and the same network can access the Marketplace without any issues.

- This issue appears to be specific to Android 16, as the problem does not occur on devices running other operating systems or earlier Android versions.

- This may indicate a compatibility issue between Minecraft Bedrock Edition and Android 16 / One UI 8.0, particularly on the Samsung Galaxy Tab S10 FE.

Please investigate this issue as a potential Android 16 compatibility bug. Thank you for your time and support.

Best regards,

Linked issues

Attachments

Comments 1

Confirmed reproducible on Android 16 (One UI 8.0) on Samsung Galaxy Tab S10 FE.

Other devices (iPhone / older Android versions) work normally.

Next

(Unassigned)

Unconfirmed

Android

Android 16 (One UI 8.0)

1.21.131 Hotfix

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