Hello Mojang Support Team,
I am experiencing a persistent issue with Minecraft Bedrock Edition on my Samsung Galaxy Tab S10 FE. The Minecraft Marketplace does not load and consistently displays Error Code D-0020.
Important details:
- Minecraft is updated to the latest available version.
- The same Microsoft account works perfectly on other devices (for example, iPhone).
- The issue only occurs on this specific device.
- Internet connection is stable, and switching networks does not resolve the problem.
Device Information:
- Device: Samsung Galaxy Tab S10 FE
- Android Version: Android 16
- One UI Version: One UI 8.0
- Minecraft Version: Latest version
- Network Provider: AIS (Thailand)
Steps to Reproduce:
1. Launch Minecraft
2. Sign in with a Microsoft account
3. Open the Marketplace
4. Error Code D-0020 appears and the Marketplace fails to load
Expected Result:
The Marketplace should load normally and allow access to content.
Actual Result:
The Marketplace does not load and shows Error Code D-0020 consistently.
Additional Notes:
- Other devices using the same Microsoft account and the same network can access the Marketplace without any issues.
- This issue appears to be specific to Android 16, as the problem does not occur on devices running other operating systems or earlier Android versions.
- This may indicate a compatibility issue between Minecraft Bedrock Edition and Android 16 / One UI 8.0, particularly on the Samsung Galaxy Tab S10 FE.
Please investigate this issue as a potential Android 16 compatibility bug. Thank you for your time and support.
Best regards,
Confirmed reproducible on Android 16 (One UI 8.0) on Samsung Galaxy Tab S10 FE.
Other devices (iPhone / older Android versions) work normally.