The online/multiplayer services have been down for over 4 months. I took my Xbox to another house, far from mine, which uses a different network (of course) and a different provider. There, the error stopped occurring during 1 game session, in this case the first time I logged in. After I closed it and reopened it, the bug returned. I did this twice in the space of two months. It doesn't make any sense to me. Not even changing houses, networks, providers, modems, cable or wireless can get the game working again. And yes, I've already tried every troubleshooting option available on every Microsoft/Xbox/Minecraft website, including completely resetting my Xbox, deleting all games, apps, and data. Several times. And to be clear, it only happens with Minecraft, and only on the Series X (cause i have the game on pc and cell, but I know that this bug occurs on all platforms).
And again describing the error:
The account won't log in
The locker won't load
The Realms tab won't load
The Marketplace won't load and displays the code D-0010 (now D-0020)
The worlds won't load (offline and online)
The servers won't load
The friends page won't load either
No matter how long I leave the game open to allow time for everything to load or how good my internet connection is
Linked issues
is duplicated by 19
MCPE-230157
Broken online features **UPDATED**
Resolved
MCPE-230524
Error D-0020 persisted for 30 days.
Resolved
MCPE-230675
Minecraft bedrock bug d0020
Resolved
MCPE-231225
Marketplace, Dressing room and Online aren't working
Resolved
MCPE-231496
I can't solve the error code D-0020
Resolved
Attachments
Comments 22
Yeahh I totally agree with you. The management and communication could be so much better, I've also been in the same situation you are for about 3-3 and a half months and tried to contact them through email. The response I got was to try the classic troubleshooting methods (which I had already done) and nothing. This is the only game ever in which I've wanted to play for months now and can't because of a bug that has still not been resolved. Absolutely ridiculous.
Glad it worked for you Roshan but I attempted changing my MTU on my PC and it did not work for me. Recently updated to version 1.12.124 and it seems some improvements have been made. I tried closing and reopening Minecraft about 30-40 times and found the game would almost always load my characters skin but would only allow me to connect to marketplace and work properly about 1 out of every 10 times. About 1 out of every 10 times closing Minecraft would freeze up my screen for about 10 seconds and one time I closed the game it stayed running in the background and the only way to close it was to end task it through task manager. Still getting errors D-0010 and D-0020 when failing to connect to marketplace. Was occasionally able to join servers like Hive and others. Could not test LAN play since my iPad is still running 1.12.123 and no update yet on the App Store.
I was just able to test LAN play via my PS5. Same issue as before, only able to connect to friends game or servers the 1 out of every 10 times I’d load Minecraft and the game would run properly. Although if I’m in a world on my PC my PS5 logged into my nephews account was able to join it weather or not I could connect to marketplace. I still couldn’t join one of his worlds unless the game loaded properly.
The Xbox doesn't allow changing the MTU in the settings; to change it, you have to do it through the provider's (VIVO) control panel, but their modem's control panel doesn't have that option either. Here, I'm still experiencing all the errors initially listed (already at 1.21.124). Mojang, fix bedrock.
Try changing the dns to 1.1.1.1 or 8.8.8.8 and optionally MTU if possible, what brand router do you have specifically? Like the model number etc.
They fixed the Azure problem, everyone's Minecraft went back to normal, but here it's still the same, with the same error.
I can't access the in-game content I paid for, anything from the marketplace, or Realms, even with the best licensed hardware (Series X) and the most expensive game service (Game Pass Ultimate).
The support for a single bug in a single game is extremely unsatisfactory. I'm unfamiliar with Mojang's standards, but I believe this type of bug should be fixed much faster than it is being (because it directly affects the consumer's wallet). We pay a lot for this kind of thing.
Brazilian consumer protection laws protect us when a service isn't provided as it should be, and here I see no fault on my part or on the part of any of the other players with the same problem. It's a company error that has been occurring for quite some time, and no expectation of resolution has been given. There are thousands of bugs in all games, including Minecraft, of course, but this type of bug makes it impossible to access too many features. Without any plausible response or update, all that remains is to contact the consumer protection agency (PROCON) and have a lot more patience...