The online/multiplayer services have been down for over 4 months. I took my Xbox to another house, far from mine, which uses a different network (of course) and a different provider. There, the error stopped occurring during 1 game session, in this case the first time I logged in. After I closed it and reopened it, the bug returned. I did this twice in the space of two months. It doesn't make any sense to me. Not even changing houses, networks, providers, modems, cable or wireless can get the game working again. And yes, I've already tried every troubleshooting option available on every Microsoft/Xbox/Minecraft website, including completely resetting my Xbox, deleting all games, apps, and data. Several times. And to be clear, it only happens with Minecraft, and only on the Series X (cause i have the game on pc and cell, but I know that this bug occurs on all platforms).
And again describing the error:
The account won't log in
The locker won't load
The Realms tab won't load
The Marketplace won't load and displays the code D-0010 (now D-0020)
The worlds won't load (offline and online)
The servers won't load
The friends page won't load either
No matter how long I leave the game open to allow time for everything to load or how good my internet connection is
Linked issues
is duplicated by 52
MCPE-230157
Broken online features **UPDATED**
Resolved
MCPE-230524
Error D-0020 persisted for 30 days.
Resolved
MCPE-230675
Minecraft bedrock bug d0020
Resolved
MCPE-231225
Marketplace, Dressing room and Online aren't working
Resolved
MCPE-231496
I can't solve the error code D-0020
Resolved
Attachments
Comments 35
Yeahh I totally agree with you. The management and communication could be so much better, I've also been in the same situation you are for about 3-3 and a half months and tried to contact them through email. The response I got was to try the classic troubleshooting methods (which I had already done) and nothing. This is the only game ever in which I've wanted to play for months now and can't because of a bug that has still not been resolved. Absolutely ridiculous.
I did a reinstall on my Win11 PC the other day and noticed it would never connect when I loaded the game. I decided to uninstall all Minecraft related apps (Minecraft Launcher, Xbox App and Minecraft Java) except for Minecraft Bedrock and restarted my PC. Now I’m back to the point I was at before where I’d start the game and it would load everything properly approximately 1 in every 10 attempts. Still getting the occasional 10sec game freeze when opening or closing the game and every once and a while when I close the game it stays running in the background with the music still on and I need to End Task via Task Manger. Unsure if this is any help for console users though.
Boa noite a todos o meu está com problema também não consigo acessar o MARKETPLACE e nem jogar com meu filho e com ninguém na verdade quando vou entra no mundo dele ficar congelado e não carregar o jogo já no MARKETPLACE dar o erro D-0020 ou as vezes aparece o erro C-0010
I am experiencing this issue on PS5 only.
This problem already happened to me once in the past. Back then, it fixed itself after some time and worked again for about 1–2 months, but then the same error returned and has not worked since.
While the issue already existed, I was still able to join local LAN/Wi-Fi worlds for several months, but later even that stopped working. Now no online features work at all on PS5:
no servers
no marketplace
no friends
no LAN worlds
On the same network, Minecraft works normally on Nintendo Switch and on my phone. Only PS5 is affected.
I tried reinstalling the game, clearing cache, rebuilding database, different accounts, and different networks (mobile hotspot also), but nothing fixed it.
I have been experiencing the same problem for a long time in Minecraft. I cannot access the Marketplace or Realms, and it is also not possible to invite friends to my world or play in their worlds. I have already carried out all the technical procedures requested by support, such as resetting the network settings, manually configuring the IP and DNS (1.1.1.1 and 9.9.9.9), checking that the NAT is open, formatting the console, reinstalling the game, and confirming that the Xbox system is up to date. Even so, the error persists exclusively when the console is connected to Wi-Fi. Other devices, such as a cellphone and a notebook, work normally on the same network. Support has not been able to resolve the issue so far.
They fixed the Azure problem, everyone's Minecraft went back to normal, but here it's still the same, with the same error.
I can't access the in-game content I paid for, anything from the marketplace, or Realms, even with the best licensed hardware (Series X) and the most expensive game service (Game Pass Ultimate).
The support for a single bug in a single game is extremely unsatisfactory. I'm unfamiliar with Mojang's standards, but I believe this type of bug should be fixed much faster than it is being (because it directly affects the consumer's wallet). We pay a lot for this kind of thing.
Brazilian consumer protection laws protect us when a service isn't provided as it should be, and here I see no fault on my part or on the part of any of the other players with the same problem. It's a company error that has been occurring for quite some time, and no expectation of resolution has been given. There are thousands of bugs in all games, including Minecraft, of course, but this type of bug makes it impossible to access too many features. Without any plausible response or update, all that remains is to contact the consumer protection agency (PROCON) and have a lot more patience...