Fernando
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Platform: PlayStation 5 (Minecraft Bedrock – native PS5 version)
Realm type: Private Realm (paid subscription)
World type: Local world stored on PS5 system storage
World size: ~377 MB
Issue:
Uploading / replacing a world on a Realm from PS5 consistently fails with the generic message “An error occurred”.
The failure is non-deterministic: sometimes it happens around mid-upload, other times at 100%, after long upload times (up to ~1 hour per attempt).
Important clarification:
This ticket is marked as resolved/duplicate, but the problem is NOT resolved in practice. It remains a critical and reproducible issue for PS5 players, and it is still widely reported by the community.
What has been tested (none of this works):
Full game reinstall on PS5
Backup to PS Plus cloud, complete removal of local saves, restore from cloud
Auto-sync disabled to avoid cloud conflicts
Multiple networks tested:
Fiber connection
5G hotspot
Slower mobile connections (including forced LTE / 4G)
Realm closed and reopened before upload
Multiple upload attempts (over many hours total)
Result:
The upload always fails, regardless of network conditions or reinstall/restore attempts.
Why this is a serious issue on PS5:
On PlayStation 5:
Local worlds cannot be exported
External servers cannot be used
Realms is the ONLY supported way to move a world off the console
When Realms upload fails, the world is effectively trapped on the PS5 with no supported workaround. This makes the issue far more severe on PlayStation than on other platforms.
Community evidence (ongoing, not historical):
This is not an isolated case. Multiple recent community reports describe the same behavior:
Reddit threads reporting PS5 Realms uploads failing with “An error occurred”, often at 100%:
https://www.reddit.com/r/realms/
(search terms: PS5 realm upload error, an error occurred, replace world fails)
These reports confirm that the issue is still active and affecting many users.
Impact as a paying customer:
In my case, I am paying monthly for a Realm subscription, but the core advertised functionality (uploading and using my own world) does not work on PS5.
If this issue is not addressed, the only option left is to request a refund, since the service cannot be used as intended on this platform.
Request:
Please acknowledge that this issue is still unresolved for PS5 users
Improve the world upload handling and reliability on PlayStation 5
Or at minimum provide proper error reporting instead of a generic failure message
This is not a user-side configuration issue. After extensive testing, the problem is clearly platform-side and within Mojang’s Realms implementation on PS5.
Boa noite a todos o meu está com problema também não consigo acessar o MARKETPLACE e nem jogar com meu filho e com ninguém na verdade quando vou entra no mundo dele ficar congelado e não carregar o jogo já no MARKETPLACE dar o erro D-0020 ou as vezes aparece o erro C-0010
Mesmo problema. "Baixar agora"
só inicia a "tela de download" e
depois trava. Nunca termina
Perdi todos os meus mundos
tentando consertar. Reinstalei o
jogo, reinstalei os pacotes, tudo.
Não posso jogar agora, estou
muito bravo.
Por favor ajude?
Platform: PlayStation 5 (Minecraft Bedrock – native PS5 version)
Realm type: Private Realm (paid subscription)
World type: Local world stored on PS5 system storage
World size: ~377 MB
Issue:
Uploading / replacing a world on a Realm from PS5 consistently fails with the generic message “An error occurred”.
The failure is non-deterministic: sometimes it happens around mid-upload, other times at 100%, after long upload times (up to ~1 hour per attempt).
Important clarification:
This ticket is marked as resolved/duplicate, but the problem is NOT resolved in practice. It remains a critical and reproducible issue for PS5 players, and it is still widely reported by the community.
What has been tested (none of this works):
Full game reinstall on PS5
Backup to PS Plus cloud, complete removal of local saves, restore from cloud
Auto-sync disabled to avoid cloud conflicts
Multiple networks tested:
Fiber connection
5G hotspot
Slower mobile connections (including forced LTE / 4G)
Realm closed and reopened before upload
Multiple upload attempts (over many hours total)
Result:
The upload always fails, regardless of network conditions or reinstall/restore attempts.
Why this is a serious issue on PS5:
On PlayStation 5:
Local worlds cannot be exported
External servers cannot be used
Realms is the ONLY supported way to move a world off the console
When Realms upload fails, the world is effectively trapped on the PS5 with no supported workaround. This makes the issue far more severe on PlayStation than on other platforms.
Community evidence (ongoing, not historical):
This is not an isolated case. Multiple recent community reports describe the same behavior:
Reddit threads reporting PS5 Realms uploads failing with “An error occurred”, often at 100%:
https://www.reddit.com/r/realms/comments/ux4hxr/an_error_occurred_while_trying_to_import_my_world/?tl=es-es#:~:text=%E2%80%A2
https://www.reddit.com/r/MinecraftBedrockers/
https://www.reddit.com/r/realms/
(search terms: PS5 realm upload error, an error occurred, replace world fails)
These reports confirm that the issue is still active and affecting many users.
Impact as a paying customer:
In my case, I am paying monthly for a Realm subscription, but the core advertised functionality (uploading and using my own world) does not work on PS5.
If this issue is not addressed, the only option left is to request a refund, since the service cannot be used as intended on this platform.
Request:
Please acknowledge that this issue is still unresolved for PS5 users
Improve the world upload handling and reliability on PlayStation 5
Or at minimum provide proper error reporting instead of a generic failure message
This is not a user-side configuration issue. After extensive testing, the problem is clearly platform-side and within Mojang’s Realms implementation on PS5.