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MCPE-236866

-1 Gameplay Time Syncing Issue

Achievements stopped updating in my world. It's in survival and there is no achievement disabled message. The only thing I see is that under play time, it's showing -1. Attached to this is a picture of the issue as well. I met the requirements for a couple of the achievements, but nothing popped and I found the ward trim and used it, but the tracker still shows 5/8 and never updated.

I already restarted the game, restarted and unplugged the Xbox, signed out and back in. The issue still persists and I read that the issue needs to be escalated to Mojang so your team can fix the syncing issue on the back end.

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When I view my overall profile on the main screen, it shows the correct play time after all these years. However, when checking the profile when logged into the game, it shows -1 play time.

Clearing the cache didn't fix the syncing issue either. I don't know if something went down on the backend, but this disconnect is frustrating.

Hi!
Thank you for your report! 

We're already tracking this issue at MCPE-230285 so I will resolve and link this ticket as a Duplicate. 

I suggest also to browse through the main issue for potential fixes. 

If you would like to add a vote and any extra information to the main ticket it would be appreciated. 

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Chris Holmberg

(Unassigned)

Unconfirmed

Xbox

26.3

Retrieved