My statistics and achievements are not updating.
Details:
- Statistics such as blocks mined, mobs killed, and distance traveled are stuck and do not increase.
- Achievements are also not unlocking anymore and are stuck at 10 out of 132.
- Only "time played" continues to update normally.
- This issue started after previously working fine.
Current stuck values:
- Blocks mined: 567
- Mobs killed: 4
- Distance traveled: 4,322
- Achievements: 10/132 (no longer increasing)
I have already tried:
- Creating new worlds (Survival, no cheats, no addons)
- Reinstalling the game
- Logging in and out of my Microsoft account
The issue only happens on this device. On another device, both statistics and achievements work normally.
Device:
Tecno Pova 7 Ultra 5G
This appears to be a bug related to the latest version or device compatibility, affecting both statistics tracking and achievements.
This issue prevents progression
and achievement tracking.
This is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support.
Please try the solution in the description of MCPE-115808 and see if that fixes the issue. If not, please contact Community Support for assistance and refer to this ticket by providing a link.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki