Summary:
When attempting to upload a world to the cloud while storage is full, the game displays an error message indicating a problem with the internet connection. However, the failure is actually caused by insufficient cloud storage space.
This results in a misleading error message that may cause users to troubleshoot the wrong issue.
Steps to Reproduce:
Launch Minecraft Preview.
Create a new world.
Exit the world.
Open the world settings and duplicate the world repeatedly until the cloud storage limit is reached.
In testing, the Star Wars Mash-Up was used due to its larger size, but any world (Marketplace or non-Marketplace) can be used.
Once storage is full, navigate to Settings > Storage.
Attempt to upload a world to the cloud.
Observe the error message.
Observed Results:
An error message appears stating that there was a problem uploading world data and instructs the user to check their internet connection, despite the connection being stable.
Expected Results:
The error message should clearly indicate that the upload failed due to insufficient cloud storage space.
Attachments
Comments 3
As of the 26.30.29 Preview, the game now stalls indefinitely on the “Uploading…” pop-up, requiring the user to force close it. This is not desirable, as it may result in data loss or corruption.
This issue has been reviewed by our team.
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If a fix is implemented, it will be listed in our official changelogs.
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