The game crashes to the PS5 home screen with system error CE-108255-1 the exact moment the phone login authentication completes and tries to display the "Microsoft Welcoming Screen."
Account Linkage: Initiating a fresh phone-link sequence via aka.ms/remoteconnect
Steps to Reproduce:
Launch Minecraft from the native PS5 home dashboard.
Click the "Sign In with a Microsoft Account" prompt on the main menu.
Utilize a mobile phone to scan the displayed QR code or navigate to the connection URL to enter the matching alphanumeric activation characters.
Successfully complete the account verification steps on the external device web browser.
Watch the PS5 console screen accept the authentication command and begin loading the "Microsoft Welcoming Screen" dashboard template.
Observed Result:
The moment the "Microsoft Welcoming Screen" renders, the application freezes instantly. The system completely crashes back to the native PlayStation dashboard layout while displaying the hard-lock error pane: "Something went wrong with this game or app. (CE-108255-1)".
Expected Result:
The system should smoothly parse the web-token login response payload, successfully display the greeting message window, and drop back into the authenticated main gameplay menu loop.
Isolate Testing Performed:
Account Verification: Confirmed via a standard browser that the Microsoft credentials work perfectly elsewhere.
License Audit: Performed a complete Restore Licenses sweep under PS5 system settings to ensure valid asset permissions.
Console Maintenance: Completed a full Rebuild Database scan through the Safe Mode hardware partition tool to correct corrupted file indexing pathways.
(The handshaking crash loop executes continuously at the exact same welcome point on every attempt.)
Linked issues
duplicates 1
Attachments
Comments 2
Hi!
Thank you for your report!
We're already tracking this issue at MCPE-239688, so I will resolve and link this ticket as a Duplicate.
I suggest also to browse through the main issue for potential fixes.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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