Platform: PlayStation 5
Region: Querétaro, Mexico
Error: "Drowned" - Cannot Sign into Microsoft Account for Minecraft
Started: 2024
Steps to reproduce:
1. Open Minecraft on PS5
2. Click "Sign in with Microsoft Account"
3. Error "Drowned" appears immediately, before showing login code
Expected result:
Should show login code to enter on microsoft.com/link
Actual result:
"Drowned" error appears and login is blocked completely
Testing done:
- 2 different PS5 consoles = FAIL
- 2 different ISPs = FAIL
- 3 NEW Microsoft accounts = FAIL
- 3 NEW PSN accounts = FAIL
- Complete reinstall + DNS 1.1.1.1 = FAIL
- Same Microsoft account works 100% on Minecraft Mobile
Conclusion: This is a backend REGION BAN or PSN ID BAN affecting Mexico since 2024. Not a client or account issue.
Request: Please unblock PSN ID or whitelist Mexico region. Zendesk Ticket 8003885 was ignored.
PSN ID: [PON TU ID DE PLAY AQUÍ]
Gamertag: [PON TU GAMERTAG AQUÍ]
We're tracking this issue at MCPE-120083, so I will resolve and link this report as a duplicate.
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