Short description of the issue
Minecraft Bedrock Edition on iPad cannot sign in to my Microsoft account and shows Error Code: Tuff.
Steps to reproduce the issue
Open Minecraft Bedrock Edition on iPad.
Try to sign in to a Microsoft account.
Minecraft fails to sign in and displays Error Code: Tuff.
Expected result
Minecraft should successfully sign in to my Microsoft account.
Actual result
Minecraft cannot sign in and displays:
"Failed to login"
"We could not sign you into your Microsoft account."
"Error Code: Tuff"
I have tested the same Microsoft account in Safari and in the Xbox app, and it works there. The same Microsoft account also works in Minecraft on another device.
I have already tried restarting Minecraft, checking automatic date and time, using both Wi-Fi and a phone hotspot, changing my Microsoft account password, reinstalling Minecraft, and signing in again through the Xbox app. The problem still occurs on the iPad.
Comments 3
Hi!
Thank you for your report!
However, this issue is Invalid.
This is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support.
Please contact https://help.minecraft.net/hc/en-us for assistance and refer to this ticket by providing a link.
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I wonder how your ipad is able to even open the game. No one with ipads I know is currently unable to even open Minecraft.