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MCPE-242773

Minecraft Bedrock on iOS faits Microsoft account sign-in with Error Code: Tuff

Short description of the issue

Minecraft Bedrock Edition on iPad cannot sign in to my Microsoft account and shows Error Code: Tuff.

Steps to reproduce the issue

  1. Open Minecraft Bedrock Edition on iPad.

  1. Try to sign in to a Microsoft account.

  1. Minecraft fails to sign in and displays Error Code: Tuff.

Expected result

Minecraft should successfully sign in to my Microsoft account.

Actual result

Minecraft cannot sign in and displays:

"Failed to login"

"We could not sign you into your Microsoft account."

"Error Code: Tuff"

I have tested the same Microsoft account in Safari and in the Xbox app, and it works there. The same Microsoft account also works in Minecraft on another device.

I have already tried restarting Minecraft, checking automatic date and time, using both Wi-Fi and a phone hotspot, changing my Microsoft account password, reinstalling Minecraft, and signing in again through the Xbox app. The problem still occurs on the iPad.

Comments 3

I wonder how your ipad is able to even open the game. No one with ipads I know is currently unable to even open Minecraft.

I agree with james mitchell.

Hi!
Thank you for your report!
However, this issue is Invalid.

This is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support.
Please contact https://help.minecraft.net/hc/en-us for assistance and refer to this ticket by providing a link.

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Mike brancart

(Unassigned)

Unconfirmed

iOS

iPadOS 18.6.2

26.51 Hotfix

Retrieved