Fresh install on Lumia 650, most recent OS version 1703. (Build 10.0.15063.540)
MSA/Xbox account under family safety
(same account plays windows 10 edition without problems)
Language German, Region Germany
Game installed on on-board flash
Game shows white Mojang splash screen for about 21 seconds, then exits, no error message.
Phone rebooted, no change
wifi on/off, no change
flight mode, no change
deleted game, reinstalled, no change
changed family safety setting to adult, no change.
Linked issues
Comments 10
Same problem on Lumia 640 LTE (same OS version).
Reboot phone: no help
Startup in landscape mode: no help
App reset: no help
Please fix or help with a workaround to make it start.
I've just payed for this app for my kid, and got nothing for the money.
Thank you for your report!
However, this issue is a Duplicate of MCPE-21236.
If you have additional information, please add it to that report.
Please search before reporting, as it's likely that one exists already.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
Thank you for your report!
However, this issue is a Duplicate of MCPE-21236.
If you have additional information, please add it to that report.
Please search before reporting, as it's likely that one exists already.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
Same problem on Lumia 640 LTE (same OS version).
Reboot phone: no help
Startup in landscape mode: no help
App reset: no help
Please fix or help with a workaround to make it start.
I've just payed for this app for my kid, and got nothing for the money.