mojira.dev
MCPE-25213

Unable to join realm

Hello,

I used my account (xnatti) to start a 10 user 30 day trial of REALMS so other members of the family and some friends can play together on their tablets and windows-10.

I've invited two friends, Skoppari and SunnevaJ to my realm.
They get the invitation, and if they click the envelope in-game we see the offer in new realmks memberships.
However, neither is able to accept the offer.
When we click the green checkmark, it just makes a click-noise but nothing happens.
No matter how often we try or if we leave it like this for hours.
However, if we press the red X then we see a text saying declined, and the realm offer is removed.
We've tried this on two different ipads (mini and ipad2) with same results.
I thought that this might be an issue with the iOS versions, so I downloaded minecraft to my windows-10 machine, and logged in there with SunnevaJ account.
We then tried to accept the realm invitation there, but the results are the same, nothing happens when we click the accept/green checkmark.

We've tried sending the invite multiple times for testing, and it's always the same issue.
I tried contacting mojang support, but Jonny H said the Help Center can only help with billing issues and pointed me to here.

Any help in solving this would be greatly appreciated.
Alternatively, if this is a client side bug, would you be able to manually "accept" the invitations somehow behind the scenes for SunnevaJ and Skoppari to xnatti's realm so the 3 of us can start playing together in the realm?

Attachments

Comments 27

[media][media][media]

Have you tried logging into another device to see if you can accept the invitation there?

Have you tried logging into another device to see if you can accept the invitation there?

I have the same issue. Have tried to log in in multiple iPads and iPhones, and have also tried deleting/reinstalling MCPE. No success.

I have the same issue. Have tried to log in in multiple iPads and iPhones, and have also tried deleting/reinstalling MCPE. No success.

17 more comments

It worked!! Thank you so much!

Glad to hear, thank you for the feedback

Glad to hear, thank you for the feedback

Sometimes when i join someone realm it says unable to connect

Sometimes when i join someone realm it says unable to connect

Jonatan Jonasson

(Unassigned)

Unconfirmed

Tablet - iOS - iPad Mini

1.1.5.0

1.2.0.22

Retrieved