mojira.dev
MCPE-26758

Disconnected from Xbox live

Disconnecting from Xbox Live. Says: "Oops! You were disconnected from Xbox Live. To invite more players, reopen your world". Also, says that it cannot connect to Realms at this time.

I've done the following to see if anything on my side was the problem.
1. Followed the above instructions and left the game and reopened.
2. verified that Xbox Live was up and all services were available. (checked other games that require Xbox Live, they were all working fine.
3. hard rebooted the Xbox.

By the way: My version is different from the above version listed. Why? no idea! makes it really hard to report bugs if NOTHING jives!! v1.2.1

Linked issues

Comments 36

I have the same issue, with V 1.2.1. Installed this version only yesterday.

+To add more detail on our side: +
1) This is on Xbox One S
2) In our case this problem is happening on my sons profile:

  • My profile has a Xbox gold subscription ( and I dont have this problem/issue on my profile)

  • The Xbox is set as the Home Xbox,

  • On my sons profile on the same xbox, then this problem occurs, its as if it its not seeing the home xbox gold subscription of the main profile/home xbox
    3) My sons profile has no restrictions for online play, "Minecraft Xbox One Edition" online play works fine on my sons profile , he can play online, invite friends, play multiplayer games, etc all works in Minecraft Xbox One Edition
    4) Other games online play works without issue on my sons profile.

More detail about the issue:

  • The msg is visible when you are in a local World

  • When you press the "start" button on the xbox one s controller, you get the "Resume Game, Settings, Achievements, How to Play, Save & Quit" menu, and on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world."

In addition to this is that on the first screen (Worlds/Friends/Servers):

  • On the Worlds tab it says "We could not connect to Realms right now. We will try again soon",

  • On the Servers Tab I can see 3 Servers, and when I try to connect to the first 2 servers (InPvP or Mineplex) the following message appears "Xbox Live Profile Required", then it disconnects and is back at the same screen where you select a server (or use the LB/RB to choose Worlds/Friends). If you try again to connect to the same server you get a different msg: "Disconnected from Server", and if you try again you get this message:"You Must be logged into XBL!"

  • If I choose the 3rd server "Lifeboat Network", then it connects and we play against other players online in this world!!!!
    -Yet then when I then go to one of my own worlds (yes its set as multiplayer game), and you press the "start" button on the Xbox one s controller, on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world." (When i'm not disconnected from Xbox live)

I have the same issue, with V 1.2.1. Installed this version only yesterday.

+To add more detail on our side: +
1) This is on Xbox One S
2) In our case this problem is happening on my sons profile:

  • My profile has a Xbox gold subscription ( and I dont have this problem/issue on my profile)

  • The Xbox is set as the Home Xbox,

  • On my sons profile on the same xbox, then this problem occurs, its as if it its not seeing the home xbox gold subscription of the main profile/home xbox
    3) My sons profile has no restrictions for online play, "Minecraft Xbox One Edition" online play works fine on my sons profile , he can play online, invite friends, play multiplayer games, etc all works in Minecraft Xbox One Edition
    4) Other games online play works without issue on my sons profile.

More detail about the issue:

  • The msg is visible when you are in a local World

  • When you press the "start" button on the xbox one s controller, you get the "Resume Game, Settings, Achievements, How to Play, Save & Quit" menu, and on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world."

In addition to this is that on the first screen (Worlds/Friends/Servers):

  • On the Worlds tab it says "We could not connect to Realms right now. We will try again soon",

  • On the Servers Tab I can see 3 Servers, and when I try to connect to the first 2 servers (InPvP or Mineplex) the following message appears "Xbox Live Profile Required", then it disconnects and is back at the same screen where you select a server (or use the LB/RB to choose Worlds/Friends). If you try again to connect to the same server you get a different msg: "Disconnected from Server", and if you try again you get this message:"You Must be logged into XBL!"

  • If I choose the 3rd server "Lifeboat Network", then it connects and we play against other players online in this world!!!!
    -Yet then when I then go to one of my own worlds (yes its set as multiplayer game), and you press the "start" button on the Xbox one s controller, on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world." (When i'm not disconnected from Xbox live)

I have the same issue, with V 1.2.1. Installed this version only yesterday.

+To add more detail on our side: +
1) This is on Xbox One S
2) In our case this problem is happening on my sons profile:

  • My profile has a Xbox gold subscription ( and I dont have this problem/issue on my profile)

  • The Xbox is set as the Home Xbox,

  • On my sons profile on the same xbox, then this problem occurs, its as if it its not seeing the home xbox gold subscription of the main profile/home xbox
    3) My sons profile has no restrictions for online play, "Minecraft Xbox One Edition" online play works fine on my sons profile , he can play online, invite friends, play multiplayer games, etc all works in Minecraft Xbox One Edition
    4) Other games online play works without issue on my sons profile.

More detail about the issue:

  • The msg is visible when you are in a local World

  • When you press the "start" button on the xbox one s controller, you get the "Resume Game, Settings, Achievements, How to Play, Save & Quit" menu, and on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world."

In addition to this is that on the first screen (Worlds/Friends/Servers):

  • On the Worlds tab it says "We could not connect to Realms right now. We will try again soon",

  • On the Servers Tab I can see 3 Servers, and when I try to connect to the first 2 servers (InPvP or Mineplex) the following message appears "Xbox Live Profile Required", then it disconnects and is back at the same screen where you select a server (or use the LB/RB to choose Worlds/Friends). If you try again to connect to the same server you get a different msg: "Disconnected from Server", and if you try again you get this message:"You Must be logged into XBL!"

  • If I choose the 3rd server "Lifeboat Network", then it connects and we play against other players online in this world!!!!
    -Yet then when I then go to one of my own worlds (yes its set as multiplayer game), and you press the "start" button on the Xbox one s controller, on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world." (When i'm not disconnected from Xbox live)

I have the same issue, with V 1.2.1. Installed this version only yesterday.

+To add more detail on our side: +
1) This is on Xbox One S
2) In our case this problem is happening on my sons profile:

  • My profile has a Xbox gold subscription ( and I dont have this problem/issue on my profile)

  • The Xbox is set as the Home Xbox,

  • On my sons profile on the same xbox, then this problem occurs, its as if it its not seeing the home xbox gold subscription of the main profile/home xbox
    3) My sons profile has no restrictions for online play, "Minecraft Xbox One Edition" online play works fine on my sons profile , he can play online, invite friends, play multiplayer games, etc all works in Minecraft Xbox One Edition
    4) Other games online play works without issue on my sons profile.

More detail about the issue:

  • The msg is visible when you are in a local World

  • When you press the "start" button on the xbox one s controller, you get the "Resume Game, Settings, Achievements, How to Play, Save & Quit" menu, and on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world."

In addition to this is that on the first screen (Worlds/Friends/Servers):

  • On the Worlds tab it says "We could not connect to Realms right now. We will try again soon",

  • On the Servers Tab I can see 3 Servers, and when I try to connect to the first 2 servers (InPvP or Mineplex) the following message appears "Xbox Live Profile Required", then it disconnects and is back at the same screen where you select a server (or use the LB/RB to choose Worlds/Friends). If you try again to connect to the same server you get a different msg: "Disconnected from Server", and if you try again you get this message:"You Must be logged into XBL!"

  • If I choose the 3rd server "Lifeboat Network", then it connects and we play against other players online in this world!!!!
    -Yet then when I then go to one of my own worlds (yes its set as multiplayer game), and you press the "start" button on the Xbox one s controller, on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world." (When i'm not disconnected from Xbox live)

Experiencing the same problem with the "Oops" message and loss of Xbox Live connection. Seems to happen randomly and quite frequently for me. Not happening in other games, just Minecraft BTU.

In addition, friends are unable to join my world. They attempt to connect but it times out after about a minute giving them a message about the server not connecting (sorry can't remember the specifics).

Console: Xbox One (no S)

26 more comments

Thank you for your report!
However, this issue is a Duplicate of MCPE-26256.

If you have additional information, please add it to that report.
Please search before reporting, as it's likely that one exists already.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Update: This issue is not resolved, The issue returned with the same symptoms! Is anyone at Mojang/Microsoft looking at this?

This time I did not remove my sons profile, what I did:

  • Turn off the xbox by pressing the power button on the xbox for 10 seconds.

  • Pull out the power cable from the Xbox

  • Wait 1 minute, then plug the power cable back into the xbox and turn on the xbox

  • Logged into my sons profile and it was working again (not sure for how long, i post an update on how frequently this happens)

Note: On my profile this problem does not happen at all (my profile is the one with the Xbox Gold subscription), and issue does not happen at all on the old Minecraft Xbox One edition

Update: This issue is not resolved, The issue returned with the same symptoms! Is anyone at Mojang/Microsoft looking at this?

This time I did not remove my sons profile, what I did:

  • Turn off the xbox by pressing the power button on the xbox for 10 seconds.

  • Pull out the power cable from the Xbox

  • Wait 1 minute, then plug the power cable back into the xbox and turn on the xbox

  • Logged into my sons profile and it was working again (not sure for how long, i post an update on how frequently this happens)

Note: On my profile this problem does not happen at all (my profile is the one with the Xbox Gold subscription), and issue does not happen at all on the old Minecraft Xbox One edition

Update: This issue is not resolved, The issue returned with the same symptoms! Is anyone at Mojang/Microsoft looking at this?

This time I did not remove my sons profile, what I did:

  • Turn off the xbox by pressing the power button on the xbox for 10 seconds.

  • Pull out the power cable from the Xbox

  • Wait 1 minute, then plug the power cable back into the xbox and turn on the xbox

  • Logged into my sons profile and it was working again (not sure for how long, i post an update on how frequently this happens)

Note: On my profile this problem does not happen at all (my profile is the one with the Xbox Gold subscription), and issue does not happen at all on the old Minecraft Xbox One edition

Update: This issue is not resolved, The issue returned with the same symptoms! Is anyone at Mojang/Microsoft looking at this?

This time I did not remove my sons profile, what I did:

  • Turn off the xbox by pressing the power button on the xbox for 10 seconds.

  • Pull out the power cable from the Xbox

  • Wait 1 minute, then plug the power cable back into the xbox and turn on the xbox

  • Logged into my sons profile and it was working again (not sure for how long, i post an update on how frequently this happens)

Note: On my profile this problem does not happen at all (my profile is the one with the Xbox Gold subscription), and issue does not happen at all on the old Minecraft Xbox One edition

Carmen Banister

(Unassigned)

Unconfirmed

Xbox

1.2.0.81

Retrieved