Hi I have a problem with my realm, I pay it since october, and now when I want to pay (it is written expired) I can’t because it is written “The realm name is not allowed” I can’t neither edit the name what does it means ????
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Try a different name for the realm without any symbols.
If that didn't help then I'd suggest you to subscribe a new realm for now until the problem is solved.
You can download your world from that expired realm and upload it to the new realm after if I'm not wrong.
Still not working? Check how your Xbox Live Account is set up on account.xbox.com/en-US/Settings
I have already downloaded my World to be sure that I don't lose it.
But I can't rename it, canwhrn I clock on the name I can't type anything
I have tried to use another name, create a new one, checking the xbox settings, but the game seems to refuse me to pay anything.
I can't create a new one, all names I tried are not allowed, it wrote once that my Xbox account was not allowing me to play realm, and the time after the name was not allowed again... Maybe I should phone Microsoft for my Xbox live account.
I phoned the xbox and the microsoft support.
my account doesn’t have any problem...
They told me that this is a problem of the game. I phoned during a couple of hours calling back to talk someone else, they told me they can’t do anything.
Thank you for your report!
However, this issue has been closed as Invalid.
Please contact Mojang Customer Support directly, they should be able to help with the renewal of your realm.
In your correspondence, please include your gamertag, realm name, and any other related customer support reference numbers.
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Me too, I got this issue. It is because of something wrong with your Xbox Live account.
I am still finding a way to fix this.