mojira.dev
MCPE-30288

Crashing upon launch of game

After the recent update for xbox one.
upon launching Minecraft game, It will do the syncing user data after this the game will just crash.
Tried un-installing the game and re-installing it and this hasn't fixed the issue.

The first time this happened a error appeared showing:
Global resource crash, Global resources have caused the game to crash and have been reset to their default settings

not been able to play this game since this has happened

I should add, that no Packs or skins are used

Related issues

Comments

migrated

Sorry just realised a mistake, this is posted as console version. It is actually the xbox one Bedrock edition, sorry.

killerbeenl83

Moved to the correct section.

migrated

Same Problem :/

I'v asked the Support of Microsoft.
They said the problem is by the Producer (Mojang)
Microsoft can do nothing 😞

migrated

have the same problem

MMK21

I can confirm this for Windows 10.

migrated

I have the same problem. It happens on any console I try to connect to.

killerbeenl83

Does it also crash when using a different account?

Keep in mind this issue is for Xbox one specifically. There is no sync function on windows 10 or other device (currently).

migrated

So it seems for me and also one of my friends accounts it crashes.
We tried another friends account and it launches perfectly fine.
All this was done via the same Xbox.

-We try to go into game with the original account after this and it crashes once again

migrated

Jonathan Walker, thanks for the update.
Do you remove your Save from the Cloud?
Did anyone do that?
(I haven't done this yet).
I'm afraid then everything is gone.

In addition:
MCPE-30249 - is the collected bug of this here.

migrated

This happens to me too. If I log into any console and start Minecraft it crashes on sync. It doesn’t do that for other accounts on the same xbox.

migrated

Still happening for mine as well, no luck as to how to resolve it successfully.

[Mojang] Mega_Spud (Jay)

Thank you for your report!

Crashes such as these are logged automatically, and will be looked into further by the development team.

If you need help or support you might like to follow a link below.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Community Support – πŸ“§ Feedback – πŸ“– Game Wiki

migrated

(Unassigned)

Unconfirmed

Xbox

1.2.9.1

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