one plus3
okay so I bought mcpe from playstore on 7th june 2017 and since then my mcpe rarely starts,mostly it ends up crashing on the minecraft start screen.
1.I tried rebooting and starting mcpe didnt work
2.tried uninstalling reinstalling numberous times(sometimes game starts but after playing 1-2 times it goes back to crashing state on starting screen)
3.tried that clearing cache data of both mcpe and playstore
4.removed third party stores
5.removed any third party coordinator for mcpe
6.tested my phone for neon(all green by syscheck)
7. also tried that airplane modr suggestion or switching data packs off
kept hoping that the next update would resolve the issue,didnt happen
please help 😞
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Well, they won't reply instantly, be patient. I do know a temporary fix: factory resetting the device fixes it, although you obviously lose all data. Have had to do this twice, but hasn't bothered me for a long time.
Thank you for your report!
However, this issue has been closed as Cannot Reproduce.
We were unable to reproduce the problem you are describing in the latest version.
However crashes such as these are logged automatically, and will be looked into further by the development team.
If you need further help or support you might like to follow a link below.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
Sorry you're having this issue.
You will need to get in touch with your app store to request a refund should you wish to do so.
For any technical support please use the Mojang Support Center or follow a link below.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
so am i ever gonna recieve a reply from mojang?