Mojang not helping me with this issue, uninstalled and reinstalled. Factory reset twice! What is wrong? Not loading going back to home screen !!!! I've called amazon and at least they talked to me.
Comments 3
No it does not. Mojang sent me this.....
I'm sorry to hear that you're having trouble with your game. Unfortunately, this help center is limited mostly to accounts and billing; we do not have a technical support team.
I would advise you to turn to our support forums for help regarding this issue. Please visit http://www.minecraftforum.net/forums/minecraft-pocket-edition or the bug tracker at https://bugs.mojang.com/browse/MCPE .
Best regards,
Rui R
Mojang Support
Thank you for your report!
However, this issue has been closed as Invalid.
I'm very sorry, but without being able to reproduce the specific crash we won't be able to help any further here at the bug tracker. However crashes such as this are logged automatically, and will be investigated further by the development team.
For technical help or advice you might like to visit the Minecraft Discord server or follow a link below.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
Does the game load if you start it in airplane mode / with wifi turned off?