mojira.dev
MCPE-32646

Unable to make a new realm

I cannot make any new realms or it will say I don't have permission. Also I cannot renew realms because it says I do not have the permission. It is nothing to do with my account ("TM 80bucks") because I used the same permissions as I did with my other account that worked and it still doesn't work please fix.

Comments

[Mojang] Mega_Spud (Jay)

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

This may be related to your Xbox Live permissions not allowing you to create or join clubs specifically.

You may need a parent/guardian account to adjust the permissions at https://account.xbox.com

There the relevant permission settings can be adjusted:

[media]

Please report back to confirm if this works, this ticket will automatically reopen when you reply.

If you need further help adjusting your Xbox Live account settings, please contact Xbox Live Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

migrated

That did not fix anything, I have already tried to change all of my permissions to grant access but it did not work.
My account name is "TM 80bucks"

[Mojang] Mega_Spud (Jay)

Ok, thanks for trying that out. In many instances that is the way to resolve the issue, but I'm sorry it hasn't worked here.

You will need to contact Mojang Customer Support directly, who should be able to help with your realm issue. Be sure to include your relevant details in your correspondence (such as your gamertag) so they can more quickly help you out.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

migrated

(Unassigned)

Unconfirmed

Phone - Android - Samsung Galaxy S5

1.2.13.54

Retrieved