You pass me to mojang support, but they pass me back here. Please fix your fault.
This is one problem, not more, I write all what happened to help undertand.
After the update /1,2,13,60/ I want to play/29.April.2018/, and the world loading every time wrong /as you can see on the video/ or loaded one time wrong and saved this wrong world I don't want to save, that was automatic.
Video: https://youtu.be/AKQy7PC6psA
We played many many days on this world with my friends. Now all is gone.
Where is now nothing, there was our huge animal farm. And there was the farmers, and fields with food, and waterfall....and many many things. Now all gone. We can't fix this, that will take weeks.
Please give me back my old save game, before 28.04.2018. We played last time 2 weeks ago I think.
We don't want to start again, so without this world the game is pointless to us.
Before I start the game I checked, this was the newest version. Last time my xbox updated beta version without I want to use beta. We not played with beta at all, I deleted straight away. I newer ever want to play beta, that was your fault /xbox updated beta issue/. That time I deleted minecraft and install again on my xbox, and I got back normal minecraft. After we played, so there was no problem. Nobody use/used beta, everybody use normal minecraft. on xbox, pc, android.
The world is on my xbox one s. On the video you can see how the game start, how it looks now.
Please fix this issue to us.
Thanks
PS: After beta we played a lot, there was no problem till this last update. I never ever ever want to use beta, that was minecraft fault. This is minecraft fault, I want to get back our world, because we can't play weeks ago, and we waiting waiting. This game was not free. I bought 3 times /me, my partner, and brother/ Only for play together. Please give back our save data.
My english is not perfect, if you don't understand something, please ask, not just close this case. Thanks
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Hi,
How I wrote, I never ever want to try beta, That was your fault, on xbox updated wrong.
I bought a game, there was not in the terms and conditions, I have to be developer. You think every time when I want to play, I have to go to the web, and check which one is the version what I can play???? Really? This is stupid. I not filled a form about beta, or I don't know how beta works, and I don't care. This game is not early access, it means not beta.
I bought this game 3 times, it was not free.
We are so dissappointed, because you want to make us guilty. Every time you said it is our fault, but you know it is not. You told me on xbox that was an issue, not my fault: MCPE-32270
And now you said this is my fault......
Let me reassure you once again, we realise that a beta version of the game was mistakenly released on Xbox instead of the 1.2.13 update. We are aware of the risk of game corruption, and as soon as we could we provided in-game instructions to avoid opening existing worlds using the beta version. At the same time we made available the correct version for players to download. We sincerely apologise for the inconvenience caused, and we have also put in place extra safeguards to make sure that this situation doesn't happen again.
I'm sorry for the situation you're in. Unfortunately we do not keep world saves, so we cannot undo any changes made to your world. As mentioned in MCPE-32982, if a world was opened during a beta version, and then opened in an earlier version, there is likely to be some corruption to the world save. We have taken steps to make sure that beta versions only go to players that have enrolled in the beta testing, so that players don't unexpectedly open worlds in the wrong version. In the mean time, please keep regular backups of your worlds, and double check your game version before opening them.