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MCPE-34168

Cannot Startup Full Game - Windows 10 Version

Minecraft installs fine I am trying to load full Minecraft game using button on home screen of game but it just clicks with no action. An error message says I already own the game and need to load it even though its loaded. I uninstalled and reinstalled but cant get the "Unlock Full Game" button to work and the error message attached keeps popping up.

See attachment.

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Comments 7

Have you bought the game?

Yes, I have purchased the game. I then installed it on the PC from the Windows Store. It loads fine but when I click the "Unlock Full Game" button on the main screen nothing happens (i just hear a click). I then log in with my XBox user account and retry unlocking and then sometimes the error screen (see attachment) shows up.

Just reinstall the game. Make sure that you have a copy of your game files because if you uninstall the game it deletes those.

I uninstalled and reinstalled. As you can see from the second error screen capture I have it reinstalled and its telling me I own it so I can install it. Weird.  

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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

Is this still an issue in the latest version? If so, it might be worth running the Windows store troubleshooter to see if that resolves the issue. Otherwise, it might be an issue that Windows support could help you with.

This ticket will automatically reopen when you reply.

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This ticket has not received a response or been updated recently, so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Jeff Young

(Unassigned)

Unconfirmed

Windows

Windows 10

1.4.2.0

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