mojira.dev
MCPE-37038

Game crashes as soon as it gets to the starting screen making the game unplayable.

Every time I open Minecraft on my Nintendo Switch, the game crashes once it gets to the start menu making it unplayable.

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Comments

migrated

Hello, I would like to second this, as I have the same exact issue. I am on Nintendo Switch as well.

It's quite simple; as soon as the main menu appears, the message "Global Resources Reset A crash was detected" flashes in the upper left corner, with a follow up of a crash.

I have tried the following: checking for corrupt data, restarting and turning off my Switch, and resetting my Internet connection, so this is in fact a bug.

migrated

Hello, I would like to second this, as I have the same exact issue. I am on Nintendo Switch as well.

It's quite simple; as soon as the main menu appears, the message "Global Resources Reset A crash was detected" flashes in the upper left corner, with a follow up of a crash.

I have tried the following: checking for corrupt data, restarting and turning off my Switch, and resetting my Internet connection, so this is in fact a bug.

[Mojang] Mega_Spud (Jay)

Do you have any global resource packs applied?

Also, have you tried removing any downloaded resources?

  1. Go to Settings→Storage

  2. Select each Resource pack and delete the cached data

[Mojang] Mega_Spud (Jay)

Do you have any global resource packs applied?

Also, have you tried removing any downloaded resources?

  1. Go to Settings→Storage

  2. Select each Resource pack and delete the cached data

migrated

This may be the problem, but is there any way I can delete the resource packs without entering Minecraft? I tried through System Settings, but the only option is to delete Minecraft itself.

Also, I used my second Switch profile to enter Minecraft with the same Microsoft account and it worked smoothly, but shortly after playing some servers it crashed. This then sent my Minecraft into an instant crash on every start up.

I guess I'll try making another Switch profile, and sign into my Microsoft account. Then I will try deleting resource pack caches.

migrated

This may be the problem, but is there any way I can delete the resource packs without entering Minecraft? I tried through System Settings, but the only option is to delete Minecraft itself.

Also, I used my second Switch profile to enter Minecraft with the same Microsoft account and it worked smoothly, but shortly after playing some servers it crashed. This then sent my Minecraft into an instant crash on every start up.

I guess I'll try making another Switch profile, and sign into my Microsoft account. Then I will try deleting resource pack caches.

migrated

By disabling or entering airplane mode, I could enter Minecraft without it crashing. (Thanks to Helen for this advice). Once in, I tried deleting cache, and my resource packs, but my game soon crashed again, sending it back into a crash loop.

So alternatively, at this time the only way I know to enter Minecraft is disabling Internet / enabling airplane mode, and then once in Minecraft, enabling your Internet again.

Take note, if your game crashes at any time after using this trick, it will send you into a crash loop, so repeating the process is necessary to play online.

migrated

By disabling or entering airplane mode, I could enter Minecraft without it crashing. (Thanks to Helen for this advice). Once in, I tried deleting cache, and my resource packs, but my game soon crashed again, sending it back into a crash loop.

So alternatively, at this time the only way I know to enter Minecraft is disabling Internet / enabling airplane mode, and then once in Minecraft, enabling your Internet again.

Take note, if your game crashes at any time after using this trick, it will send you into a crash loop, so repeating the process is necessary to play online.

migrated

I've also tried putting it into airplane mode then taking out of airplane mode. It works for about ten minutes then crashes again.

migrated

I've also tried putting it into airplane mode then taking out of airplane mode. It works for about ten minutes then crashes again.

migrated

After testing the main menu, the crash happens after signing into XBL and pressing play/store before fully signed in

migrated

After testing the main menu, the crash happens after signing into XBL and pressing play/store before fully signed in

migrated

Is this still happening with 1.6 installed?

migrated

Is this still happening with 1.6 installed?

migrated

Yes, it is still happening.

migrated

Yes, it is still happening.

[Mojang] Mega_Spud (Jay)

Thank you for your report!

Crashes such as these are logged automatically, and will be looked into further by the development team.

If you have clear steps to reproduce the issue then please comment below and we will review the issue and reopen accordingly.

If you need help or support you might like to follow a link below.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

[Mojang] Mega_Spud (Jay)

Thank you for your report!

Crashes such as these are logged automatically, and will be looked into further by the development team.

If you have clear steps to reproduce the issue then please comment below and we will review the issue and reopen accordingly.

If you need help or support you might like to follow a link below.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

migrated

Every time I open Minecraft while connected to the internet, it crashes if I don't wait for my profile icon to show up on the bottom left. If I turn on airplane mode, open the game, then turn off airplane mode, i will be able to play multiplayer for about ten minutes before it crashes again. The same is true if I wait for my profile picture to show up on the bottom left. Since I mostly play on my realm, this is a huge problem.

migrated

Every time I open Minecraft while connected to the internet, it crashes if I don't wait for my profile icon to show up on the bottom left. If I turn on airplane mode, open the game, then turn off airplane mode, i will be able to play multiplayer for about ten minutes before it crashes again. The same is true if I wait for my profile picture to show up on the bottom left. Since I mostly play on my realm, this is a huge problem.

migrated

I am also unable to open the store, realm settings, and use commands without it crashing.

migrated

I am also unable to open the store, realm settings, and use commands without it crashing.

migrated

(Unassigned)

Unconfirmed

Nintendo Switch

Nintendo Switch 5.1.0

1.5.3

Retrieved