alrignt this issue that I’ve and everyone who has minecraft bedrock edition but only on Xbox one is, that the app takes too long to start what I’ve found is that it doesn’t necessarily target people in the beta program of Xbox even people with the Xbox one X have the same issue when launching Minecraft it will hang on the Mojang screen crash because it took too long to start and will take 8-9 or more try’s before we get the 2nd screen which says minecraft this issue only effects Xbox one as Windows 10 opens Minecraft quickly as does pocket edition; what I’ve tried to solve the issue include doing a power cycle (doesn’t fix) clearing cached memory ((hold pwr for 10 sec doesn’t work )) and reinstalling the game nothing fixes this
error code: 0x0827025a
Comments 5
Y
Yes i contacted xbox support they were unable to help me i even gave them the error code they told me to contact you guys because its a game issue which only you guys can fix
For what it is worth, I play on Xbox One X and have not experienced this issue (yet?). The game load time seems about the same as it always was. Maybe regional, if not specific to Jeff's Xbox?
Thank you for your report!
Crashes such as these are logged automatically, and will be looked into further by the development team.
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From the error code mentioned this could be linked to a temporary problem with the Xbox Live service. Have you been in touch with Xbox Live Customer Support to see if there's an issue there that could be causing the error?