Hi,
We have had the Minecraft app for quite some time now. We have had one other problem with crashing/access in the past but the matter was quickly resolved. The app is now crashing upon opening. This has been going on for almost a month now. The only part of the message that we are able to receive is that "...resources failed to previously load" or something to that effect. In other instances, the game crashes altogether. We suspect that it might be a bug. What can be done to resolve the matter? If at all possible, is there anything that we can do?
Looking forward to resolving the matter as soon as possible.
Thank you in advance for helping us to resolve the matter. We are looking forward to accessing the game again.
C. Coley
Attachments
Comments 9
Thank you so much. We will work on trying from another platform. We appreciate your respond and help. 🙂
Both my son’s iPad (2) and my iPad Pro keep crashing and showing fails to load resources previously. I have no idea what does that mean. We’ve updated to lates Minecraft in App Store. His iPad has been updated to the last east iOS 12.1.1 but my iPad Pro has stayed in iOS 12.1.
What can I do now?
Started happening this morning, Updated to latest version of Minecraft on iPAD and now will not load at all. We get the splash screen but now just crashes. Ipad air IOS 12.1.1 Version 1.9
Thank you for your report!
Crashes such as these are logged automatically, and will be looked into further by the development team.
If you need help or support you might like to follow a link below.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
We have encountered the same situation on our 2 iPad. This issue started after updating iOS to 12.1. But on iPhone it’s working even after updating iOS to 12.1... so i’m not sure it’s the reason. Maybe it’s only on iPad.