even when i open it using the store app it doesnt work
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Thank you for your report!
However, this issue has been closed as Invalid.
You may need to contact Mojang Customer Support or Windows Store Support.
It's possible that a reinstall of the game might help you though, if you wanted to try that and feel able.
Backup any data you don't want to lose, then:
Backup your MinecraftWorlds folder (if you want to save your worlds) (Device storage > games > com.mojang > minecraftWorlds)
Uninstall Minecraft
Delete the com.mojang folder (Device storage > games > com.mojang)
Reinstall Minecraft
Run Minecraft and if it works restore your MinecraftWorlds folder
Sometimes a clean install of the game will help with these kind of issues.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
Thank you for your report!
However, this issue has been closed as Invalid.
You may need to contact Mojang Customer Support or Windows Store Support.
It's possible that a reinstall of the game might help you though, if you wanted to try that and feel able.
Backup any data you don't want to lose, then:
Backup your MinecraftWorlds folder (if you want to save your worlds) (Device storage > games > com.mojang > minecraftWorlds)
Uninstall Minecraft
Delete the com.mojang folder (Device storage > games > com.mojang)
Reinstall Minecraft
Run Minecraft and if it works restore your MinecraftWorlds folder
Sometimes a clean install of the game will help with these kind of issues.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki