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MCPE-40436

Minecraft Bedrock Edition on Switch crashes

Hello! I'm having a small problem with my Minecraft Bedrock Edition for Switch, and hope you are able to help me! Always when i'm opening the Game, it crashes after 3 other Screens that take some time to load. (Black, white & Mojang Logo). Earlier, it only crashed randomly ingame, but now i can't even get to the Main menu. Does anyone know how to solve that? The Error Message sadly doesn't have any Error Codes :c I've also, already tried deleting some Screenshots and Videos, Game Savedata I don't need, and redownloading Minecraft.
Would be great if someone knew what to do! Thanks in Advance!

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Comments 13

Try reinstalling the game

@Kyle Morley
I've already tried that, but it didn't work xc
Still thank you!

Does the game crash if you load it with a different user account on the Switch?

@Mega_Spud (Jay Wells)
No, i don't have any other Users than my Main Account :/

You might like to create a new (temporary) user account on the Switch and see if that helps to load the game.

3 more comments

I have the same problem he’s talking about. The game would take forever to load and crashes as soon as I get past the Mojang logo. I’ve tried the other accounts on my Switch it loads up fine on those, and my Microsoft account can be signed in just fine. However, I tried to do as you recommended to delete the cached data. I can’t even touch almost anything on the main menu before it crashes, even without internet.

@Scarlet
Oh, I'm not the only one!
Ikr?
I can't even get to the Menu, on my Main Account. But clearing some Data didn't work for me. Maybe i really should check if I cleared cache Data too, I hope that'll work. But I wanna try out Mega_Spud's advice, first, and hope that it works.

Same problem here... I can play a little but I always have a crash when I play (a lot of time ... with zombies or phantom... just to die ones...)

 

please patch this. Since the new update (1.9) the game crash (and lag a lot)  

Thank you for your report!

Crashes such as these are logged automatically, and will be looked into further by the development team.

If you need help or support you might like to follow a link below.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Luna Starblue

(Unassigned)

Unconfirmed

Nintendo Switch

1.8.1

Retrieved