mojira.dev
MCPE-41177

Game crashes at Launching

"issue fixed"

Comments 7

Try clearing the game data and cacheΒ 

Cleaning data and cache didn't work.

Do you have a screenshot of the screen that shows before it crashes? (Or a video?)

Have you tried a full reinstall of the game?

Backup any data you don't want to lose, then try the following:

  1. Backup your MinecraftWorlds folder (if you want to save your worlds) (Device storage > games > com.mojang > minecraftWorlds)

  2. Uninstall Minecraft

  3. Delete the com.mojang folder (Device storage > games > com.mojang)

  4. Reinstall Minecraft

  5. Run Minecraft and if it works restore your MinecraftWorlds folder

Sometimes a clean install of the game will help with these kind of issues.

You might find the following links helpful:

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Mojang Support – πŸ“§ Suggestions – πŸ“– Minecraft Wiki

Thanks for helping. But unfortunately it didn't work.

Thank you for your report!

Sorry to hear that - thankfully crashes such as these are logged automatically, and will be looked into further by the development team.

If you need help or support you might like to follow a link below.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Mojang Support – πŸ“§ Suggestions – πŸ“– Minecraft Wiki

EnderSlime481

(Unassigned)

Unconfirmed

Android

Android 6.0.1

crash

1.10.0.3 Beta, 1.10.0.4 Beta

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