Xbox one World missing, not sure why.

It has been possible in some cases to recover the saved game, but if the corrupted save is already synced to the cloud, there's unlikely to be a complete save available, unfortunately. Here's a little bit of information about how syncing the games should work:

The upload process on the console is automatic and runs as a background process. If you have more than one console the "Your other console is taking to long to sync message, Try again message" might appear on your second console, if the world is still being uploaded. You can not monitor the upload process, as it runs on the system as a background process. Except by looking at this message from a different console.

If the world is fully present as a local save (the local save data is not deleted by for example a reinstall), you can trigger the local save to be uploaded to the cloud by creating a copy or possibly opening the world again. This copy will then in the background be uploaded to the cloud by the background process from the system. In case your world is greyed out, it most likely does not have the local save data (or incomplete) and might download the corrupted data from the cloud instead.

Cleaning up old tickets: This ticket has not been updated recently so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.

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