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MCPE-44898

Game crashes after app launches while Microsoft login happens

i am trying to play minecraft pocket edition on my iphone. I have an 8 Plus RED edition. I am using ios 12.2 and the version of mcpe i am using is 1.10.0. When i launch the app, microsoft attempts to log me in. During such, that process gets hung up and the app crashes. I noticed this happening on 4/20/19.

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Same thing happened to me. I’m on an iPhone 6+

Thank you for your report!

Crashes such as these are logged automatically, and will be looked into further by the development team.

If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines including steps to reproduce the issue.

If your world is crashing, and you have a copy of the world available, you might like to make a copy of it available here for investigation:

  • On Windows 10 you can use the Export world feature.

  • On Android or iOS you need to use a file explorer to navigate to Device storage > games > com.mojang > minecraftWorlds

  • On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS.

If the world is larger than 10MB you can upload the world to OneDrive or a similar file sharing site, and then share the link.

If you need help or support you might like to follow a link below.

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Michael Ball

(Unassigned)

Unconfirmed

iOS

1.10.0

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