When attempting to purchase coins, reports something went wrong. Internet connection is fine as it XBOX Live account.
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However, as this may be an issue with your account or billing, you will need to contact Mojang Customer Support directly, as we cannot assist with account related issues here at the bug tracker. Thank you for your patience and understanding.
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Reporter: Chris Kemp
Assignee: (Unassigned)
Created: 2019-04-28T14:36:05Z
Updated: 2025-04-07T22:08:55Z
Resolved: 2019-12-23T14:47:48Z
ADO:
Confirmation Status: Unconfirmed
Platform: Xbox
OS Version:
Labels:
Affects Versions: 1.11.1
Fix Versions:
Retrieved 2025-09-15T09:57:33Z
Thank you for your report!
However, as this may be an issue with your account or billing, you will need to contact Mojang Customer Support directly, as we cannot assist with account related issues here at the bug tracker. Thank you for your patience and understanding.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki