My phone is from the middle segment, while it used to be rare. To the problem: when I want to enter the settings, 1 out of 2 attempts crashes the game. More often occurs if you are near a numerous spawn mobs or ashore (OPTIMIZATION). Mali 7200 processor, 1GB RAM (More often it uses 213 not 400 summary memory). Please clear the game for ALL segments! After all, I'm not the only one with a weak phone ... MOJANG I BELIEVE IN YOU!
Comments 2
Thank you for your report!
Crashes such as these are logged automatically, and will be looked into further by the development team.
If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines including steps to reproduce the issue.
If your world is crashing, and you have a copy of the world available, you might like to make a copy of it available here for investigation:
On Windows 10 you can use the Export world feature.
On Android or iOS you need to use a file explorer to navigate to Device storage > games > com.mojang > minecraftWorlds
On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS.
If the world is larger than 10MB you can upload the world to OneDrive or a similar file sharing site, and then share the link.
If you need help or support you might like to follow a link below.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
very annoying issue, been plaguing me and friends for a lil bit.