trying to download the THE TRAVELING TRADER MAP and it wont let me.. i click the link IN the marketplace and the link that opens is BROKEN 😞 for all free maps!
I have no idea who im suppose to email, but wouldnt it have been easier to FORWARD this info???
this was the reply i got:
Hi Ashley,
I'm sorry to hear that you're having problems with your Marketplace purchase.
Mojang support are not able to provide support for this product, we can help you only with Mojang account issues and Realms.
If something is not working as it should in the game, please report it to https://bugs.mojang.com. Make sure to check that your issue has not already been reported. If it has been reported, you can contribute by commenting with more information and/or voting instead.
For more information and help with Marketplace purchases, please see: https://help.mojang.com/customer/portal/articles/2815078
Best regards,
Anna
Comments 4
From the main menu, go to Store (or Marketplace if you are in the 1.12 beta) > Search and filter the Minecoins to Free. Does the map show there?
I am having a similar issue. I am trying to download some free content (10 year, Grid runner mini game) and the content had not finished downloading after several hours of play. After logging off, the content does not continue to download, nor is there an option to resume downloading. Now it has been several days still showing that it is trying to download the content, without any visible progress. Is there any way to reset the download process? I'm in BE v. 1.11.4
Moved to the correct project (MCPE).