[MCPE-47289] Purchased super cute texture pack and now it’s showing up locked

I purchased super cute texture pack for my daughter about a week to a week and a half ago and everything was fine. Today as she was playing and then the texture pack went away. When I go back to settings all super cute texture pack is locked. It wants ,e to purchase again. What happened? Was it a bug?

sulema Salinas

Comments 7

[Bot] Arisa 2019-06-11T02:46:15Z

Please do not mark unreleased versions as affected.
You don't have access to them yet.

migrated 2019-06-11T02:46:15Z

Please do not mark unreleased versions as affected.
You don't have access to them yet.

Sulema Salinas 2019-06-11T11:41:12Z

My daughter had access for about a week and a half. Why did it go away all of a sudden?

techy804 2019-06-11T11:45:56Z

Was it linked to an Xbox Live account? If so, check to see if it downloads and works on other devices

Sulema Salinas 2019-06-11T14:44:04Z

Yes, it was linked to an Xbox live account. She tried logging into the account on my iPhone but it didn’t work. She could not access the world with the cute texture pack

techy804 2019-06-11T15:56:20Z

Try signing out and resigning in. That worked for me on my Switch once.

Sulema Salinas 2019-06-11T16:54:52Z

Wow! It worked. We found it! Yay!