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MCPE-49570

Nintendo Switch Crashing Before Getting To Menu Screen

This issue did not immediately arise after the 1.12.0 update on Nintendo Switch. It happened several days after it occurred.

As a foreword: My Switch has over 100 GB of space left, and I have switched the minecraft save location onto my SD Card and internal Console Memory to check if it was a read error. Both provide the same issue. I have installed and reinstalled minecraft as well, and it still contains the same issues. I have tried this both docked and undocked.

When opening minecraft, the load time became noticeably longer (taking about ten minutes to leave the black screen, before proceeding to the Mojang loading screen). When I was able to play it after the 1.12.0 update, the loading time was much shorter.  Shortly after it gets to the Mojang loading screen, it crashes and says "The Game was closed due to a system Error". 

One way to temporarily bypass this is to launch the game in airplane mode. The game fully loads, and may or may not state that the local assets were not able to load in time. I turn off airplane mode- Navigating the store seems normal, and so does loading into both a local minecraft world, a server, and a realm. But shortly after loading into any of those, the game will crash. 

Entering a local world via airplane mode also causes the same issue. The game is accessible on my other devices (PC, Mobile).

Comments 6

Could you please provide a screenshot of the loading screen just before it crashes? This will enable us to pinpoint what is being loaded at that time.

Could you please provide a screenshot of the loading screen just before it crashes? This will enable us to pinpoint what is being loaded at that time.

I have the same issue. Can't load any save file anymore on my Switch since yesterday. I really don't want to lose all of our worlds. Getting the same error and also a very long loading screen when starting the game. Help me please!

I have the same issue. Can't load any save file anymore on my Switch since yesterday. I really don't want to lose all of our worlds. Getting the same error and also a very long loading screen when starting the game. Help me please!

Thank you for your report!

Crashes such as these are logged automatically, and will be looked into further by the development team.

If you need help or support you might like to follow a link below.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Thank you for your report!

Crashes such as these are logged automatically, and will be looked into further by the development team.

If you need help or support you might like to follow a link below.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

tia rohrer

(Unassigned)

Unconfirmed

Nintendo Switch

1.12.0

Retrieved