Hello,
My son uses the Minecraft on iPad (v1.12.0) and has the next issue.
He has a parental control enabled on iOS and I have to approve any purchase he makes. So he has asked to purchase a world in the Marketplace about a week ago. I have approved it right away. He received the approval notification from the AppStore. Then opened the game and tried to purchase it again (this is the regular process after parental approval) and received a message saying that he has already purchased this item and that it will be restored now. Then it is loading forever.
Please advice how to solve it.
Thank you.
We have seen similar issues here but all are marked resolved, while the issue still exists.
These are the related issues:
MCCE-8684
Probably there are more but these 2 are exactly the same...
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Thank you for your report!
Issues such as these are often due to a temporary service outage, and should be back up and working again soon. Please keep an eye out for messages from @MojangStatus on twitter for the latest status updates.
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Any progress about this issue?
A week has passed since I have opened this issue, 2-3 weeks passed since my sone has submitted a support ticket and then commented on a similar bug in Jira.
I would expect at least to know what is the status. I am an owner of software development company and I would never let such SLA happen to one of our products/projects....
We have purchased an item and can't use it. I am not going to allow my son any purchases in Minecraft until I am confident that purchases on iOS with parental control work.