Hello, I’m here to address a problem developers have been ignoring for a long time. Me and many other Minecraft Nintendo Switch players are having a very bad problem. There I a serious bug in the game where this error comes up, “The software was closed due to an error”. The problem starts not that bad like once a day, to once every 30 seconds. I got to the point where I can’t even get into my world, and sometime letting me in for 30 seconds, but not at my bed, at the principal spawn point in the world I come back into the game with a message saying, “Global Resources reset, failed to load previously”. I thought the new update 1.12.1 would fix this but I forgot, the developers don’t care about the switch. I have worked many hours into this world and so have many others, who lost it to a simple glitch. A fix for this would be greatly appreciated for the whole Minecraft Nintendo Switch users, like me. This is a very bad glitch that seems to be very fixable. I just want my world back. Thank you for your time.
Linked issues
duplicates 1
Comments 9
If you have a copy of the world available, you might like to upload a copy of it for investigation.
On Windows 10 you can use the Export world feature.
On Android or iOS you need to use a file explorer to navigate to Device storage > games > com.mojang > minecraftWorlds
On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS.
If the world is larger than 10MB you can upload the world to OneDrive or a similar file sharing site, and then share the link.
If you are able to provide a copy of the world, we will try and reproduce the crashing issue that you are describing.
Yes, on Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS. (Please do not purchase a Realms subscription just to provide a world to us - but if you have a Realm already this may be a viable option if you wish to do so.)
For now we will resolve this issue as a duplicate of MCPE-48406. If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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Same here, except it only happens on one specific world for me. My survival world. And I can’t even save because that crashes.