[MCPE-51890] Still can’t access previously purchased packs

I already reported this while ago and it says it got resolved. I still don’t have access to any packs except for one. I don’t have access to anything from the marketplace including skins packs and texture packs. Please fix this.

Linked issues

duplicates 1

MCPE-51840 Marketplace took my skins packs and worlds Resolved

Comments 7

Justin Joel Burris 2019-09-11T03:56:52Z

I too, have lost access to all of my purchased packs and skins. I logged in two days ago, the were all there. I logged in tonight, and nothing. Gone. Locks everywhere. I WANT MY STUFF BACK!

Jessie Evans 2019-09-11T03:57:38Z

It looks like tons of people are having this issue. When I searched the issue on Google it said that in july they had a similar issue

CheekiestCarp62 2019-09-11T03:57:46Z

Same here. I am signed in to my microsoft account. Restarted minecraft. Can’t access anything I bought on the market place. Please fix!

Patrick bailey 2019-09-11T04:02:22Z

Same for me not cool

Joseph Kuper 2019-09-11T04:34:27Z

This seems to be happening to all platforms.

Sam Fritz 2019-09-11T05:07:57Z

Yup. I think its ending up in cached data under storage, right below resource packs in settings.

[Mod] Celesian 2019-09-11T11:38:47Z

Bedrock: We are deploying a fix for previously purchased Marketplace content that showed as not purchased. Players should see their content return in the next few hours. Please restart the game to get a fresh update to the Marketplace. - HZ

https://twitter.com/MojangStatus/status/1171664338098249730