mojira.dev
MCPE-51840

Marketplace took my skins packs and worlds

Everything I bought at Marketplace is locked. Fix this now
Please tell me how I could have been playing in Viking Legends if I didn’t already own it

Linked issues

MCPE-51828 Skin resets Resolved MCPE-51841 skin and packs lost Resolved MCPE-51842 My bought skins disappeared Resolved MCPE-51843 I can't restore my skins!!!!! Resolved MCPE-51844 Marketplace packs Resolved

Attachments

Comments 23

[media][media][media][media]

I am having this same issue.

I am having this same issue.

this just happened to me

 

this just happened to me

 

13 more comments

This happened to my sister about a week ago, and I logged in just now, and am now also having this issue. I'm on Xbox One, but the thread for that was marked duplicate, and directed me here.

For any ongoing account issues, please contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

For any ongoing account issues, please contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Issue still ongoing. Almost all purchases and mine-coins are missing from my account.

Issue still ongoing. Almost all purchases and mine-coins are missing from my account.

Diane Schloesser

(Unassigned)

Confirmed

iOS

iOS

1.12.1

1.12.1

Retrieved