mojira.dev
MCPE-53936

app crashes at startup

My son wanted to start to play online. 

But after signing in with a microsoft account the game crashes on startup. 

Some of the fixes I have found don't seem to work.

It amazes me this is still an issue. 

after disabling wifi. the game starts, tries to sign in to ms, freezes, crashes back to ios. So im not able to signout.

one would think that as of version 1.12.1 the game would be stable or at least is able to tell there is a problem with an error description. instead it just crashes boom bang gone. 

  • edit

I changed the password and changed some privacy account settings. Waited one day and was able sign in with the new password and so far everything works.

Comments

migrated

I have the same issue. All worked fine on IPad 5th generation with IOS 12. I wanted to login to XBox account.

First it worked fine but it was not possible to play online. I changed privacy settings (allow to play online etc) through website.

After this change Minecraft crashes on "white startup screen". I upgraded to IOS 13, tried with and without wifi. Nothing works. I changed password but it didn't fix a problem immediately, I will wait a day or two.

I see there are multiple entries like this and MOJANG is (or looks like) is ignoring all similar requests. Does it make sense to create a new one? 

  • EDIT

Changing password and waiting 1 day helped. Minecraft didn't login automatically and it started fine. I was able to login with new password and it worked again. It seems like it helped at least in 2 cases, so maybe somebody at @MOJANG could create a FAQ with this hint? Or even better fix this bug. It took me more than 3 hours to find this hint (all others didn't work).

[Mojang] Mega_Spud (Jay)

Thank you for your report!

Crashes and related issues such as these are logged automatically, and will be looked into further by the development team - thank you for your patience and understanding while we get these issues resolved.

If you need help or support you might like to follow a link below.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

migrated

(Unassigned)

Unconfirmed

iOS

12.4.2

1.12.1

Retrieved