mojira.dev
MCPE-54741

Failed to retrieve realm information.

I own and run a public realm for the Bedrock Edition of Minecraft and have gained a lot of players on it over the course of a couple years. The realm now has over 11,000 people in it and when I try to load the control panel it just says "Unable to connect to realm." and "Failed to retrieve realm information. Please try again later." This happens every time I try to manage the realm.

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Comments 3

Please do not mark unreleased versions as affected.
You don't have access to them yet.

Ruben Alonso Govea Gonzalez

I have something similar that does not let me renew the realm and I deleted it to solve the problem and I can not purchase realm on windows 10 in a few days later I tried on mobile and it does let me purchase a realm

 

[Mod] OcelotOnesie

Thank you for your report!
We're already tracking this issue at REALMS-2772, so I will forward resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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Weirdg

(Unassigned)

Unconfirmed

Windows

The latest version of Windows 10

1.13.0

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