We purchased Minecraft from the App Store on 24/10/19. Son has played it without a hitch until yesterday. Now when tapped on, app shows Mojang screen, then blank white screen, then closes down itself. Help please. We have followed usual protocol of deleting and re-downloading, signing in and out of App Store account etc. No issues with IPad or wifi. Have a crying 7yr old boy now......ðŸ˜ðŸ˜±
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Seems that Mojang is tracking this issue at MCPE-54465.
Seems that Mojang is tracking this issue at MCPE-54465.
Thank you for your report!
We're already tracking this issue at MCPE-54465, so I will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated. If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links: 📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
Thank you for your report!
We're already tracking this issue at MCPE-54465, so I will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated. If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links: 📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
same on switch