mojira.dev
MCPE-55096

Mine craft app on iPad worked for a week and now won't load. Closes itself after Mojang then blank white screen

We purchased Minecraft from the App Store on 24/10/19. Son has played it without a hitch until yesterday. Now when tapped on, app shows Mojang screen, then blank white screen, then closes down itself. Help please. We have followed usual protocol of deleting and re-downloading, signing in and out of App Store account etc. No issues with IPad or wifi. Have a crying 7yr old boy now......😭😱

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Comments 46

same on switch

same on switch

Same here, lot’s of people with same problem after the 1.13 update. It really sucks.

Same here, lot’s of people with same problem after the 1.13 update. It really sucks.

Same issue here.

ipad 2 iOS 9

36 more comments

Same Problem with Ipad Pro 9.7 IOS 13.1.3

Seems that Mojang is tracking this issue at MCPE-54465.

Seems that Mojang is tracking this issue at MCPE-54465.

[Mod] Celesian

Thank you for your report!
We're already tracking this issue at MCPE-54465, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated. If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links: 📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

[Mod] Celesian

Thank you for your report!
We're already tracking this issue at MCPE-54465, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated. If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links: 📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Heather Gibson

(Unassigned)

Unconfirmed

iOS

9

1.13.0

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