mojira.dev
MCPE-55776

App won't load on iPad. White screen then crash

After purchasing app, the app loads with the mojang logo then the screen goes white then it crashes and returns to iPad home screen. Tried rebooting iPad and nothing changes. There are a lot of angry reviews after the last update on October 29 speaking of the same issue. 

Related issues

Comments

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This is the Java edition (PC), Ipad is the Bedrock (Pocket) Edition

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This is the Java edition (PC), Ipad is the Bedrock (Pocket) Edition

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We have the same issue. Minecraft App gets to the white screen then returns to iPad home screen (current date 04/11/2019)

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We have the same issue. Minecraft App gets to the white screen then returns to iPad home screen (current date 04/11/2019)

[Mod] Celesian

Thank you for your report!
We're already tracking this issue at MCPE-54465, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated. If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links: 📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

[Mod] Celesian

Thank you for your report!
We're already tracking this issue at MCPE-54465, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated. If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links: 📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

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(Unassigned)

Unconfirmed

iOS

1.13.0

Retrieved