mojira.dev

I have been unable to sign in to (MCPE) for the last month. When I sign in through the Minecraft app (shared purchase) it directs me to a Microsoft login. After I enter my login details, it then goes to a green screen. After a moment of processing I get the attached message. Our Wi-Fi connection appears to be working fine as all other apps work online. I have also tried to sign in using two other family members accounts, including the purchasing account and I'm still getting the same message. I am however able to log into the Xbox app.

Attachments

Comments 1

Thank you for your report!
Issues such as these are often due to a temporary service outage, and should be back up and working again soon. Please keep an eye out for messages from @MojangStatus on twitter for the latest status updates.

For any issues with your specific account or billing, you will need to contact Minecraft Customer Support directly, who will be able to advise you individually.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

JW

(Unassigned)

Unconfirmed

Windows 10 Mobile

iPad mini 4 12.4.1

1.13.0

Retrieved