Hello,
We can't buy anything from the marketplace on my son's iPad Minecraft. We can connect and browse, but upon selecting something to buy this message is displayed:
"Sorry we were unable to complete your purchase. Maybe check your internet connection"
This happened in previous versions, and also happens in the latest 1.13.0
It doesn't happen on his sisters iPad and the settings, OS and game is identical.
iPad mini 4
sw: 13.1.3
Gamertag: coolalex1111
Please let me know what is the fix ?
Thanks,
Jaimie
Comments 2
Thank you for your report!
Issues such as these are often due to a temporary service outage, and should be back up and working again soon. Please keep an eye out for messages from @MojangStatus on twitter for the latest status updates.
For any issues with your specific account or billing, you will need to contact Minecraft Customer Support directly, who will be able to advise you individually.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
The same happens to me in 1.16