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MCPE-56288

Can't play multiplayer split screen since new update released

Ever since the new update, I can't play multiplayer split screen on a realm with my husband anymore even though we have the Nintendo Switch Online Family Membership and Microsoft accounts. When I go into my account and my husband tries to join as player 2, he can select his account, but it disconnects us both from the realm before we start playing. Same thing happens if he's player 1 and I'm player 2. A couple times it said "Split Screen Unavailable", but mostly it just disconnects without any error messages. We tried deleting our custom skins, resetting the Nintendo Switch, and uninstalling/re-installing the game, but nothing has worked. It was working perfectly before the update, and now we have to take turns playing instead of playing together which is why we bought Minecraft and the Nintendo Switch Online Family Membership... 😞 😞 😞 I hope we won't have to wait too long for a solution as this is kind of a waste of money for the membership at this point as we only bought/use it for Minecraft.

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Comments 20

I'm having the same issue with me and my daughter. It disconnects us from the realm we play on the Nintendo Switch when we try to add her as a second player.... Can't play multiplayer now.... Not cool. 😞 😞

I'm having the same issue with me and my daughter. It disconnects us from the realm we play on the Nintendo Switch when we try to add her as a second player.... Can't play multiplayer now.... Not cool. 😞 😞

This is ridiculous. 1.13.1 just came out and I’m still having the same issue. We paid for this game and for the realm so me, my husband, and some friends could play together, and now my husband and I can’t play split screen anymore. This needs to be fixed.

This is ridiculous. 1.13.1 just came out and I’m still having the same issue. We paid for this game and for the realm so me, my husband, and some friends could play together, and now my husband and I can’t play split screen anymore. This needs to be fixed.

Still a problem with 1.14.0

10 more comments

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

Is this still an issue in the latest version?

This ticket will automatically reopen when you reply.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Mojang Support – πŸ“§ Suggestions – πŸ“– Minecraft Wiki

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Mojang Support – πŸ“§ Suggestions – πŸ“– Minecraft Wiki

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Mojang Support – πŸ“§ Suggestions – πŸ“– Minecraft Wiki

Still having this issue as of 11/30/20.Β Β 

Still having this issue as of 11/30/20.Β Β 

Tonkarky

(Unassigned)

387286

Community Consensus

Nintendo Switch

Nintendo Switch Realm

1.13.1, 1.14.1 Hotfix, 1.13.0, 1.14.0, 1.14.30 Hotfix

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