Ipad2 using iOS 9.3.5 version and when I open minegraft it loads the Mojang logo then goes blank with white screen and the off . Over a month now. I bought mine craft twice, also for my android phone and I faced the same problem for a while, then one day it just opened again. What can I do please?
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Thank you for your report!
We're already tracking this issue at MCPE-54465, so I will resolve and link this ticket as a duplicate.
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This was already a problem with 1.13.0 and I have been waiting for an update in hopes that it would be fixed. Today, finally, an update appeared. I actually cheered because I thought this would fix this issue, but no. It's still the same. I pay 8 bucks a month for my realm and haven't been able to access it for a month. I'm starting to get really pissed. Mojang, please fix this asap.