Hello,
Today, as I was playing in my save, the game randomly froze and immediately crashed my Computer, to the point where all I had was a black screen with the fans kicking in at full speed. This was all at the same time.
After restarting the Computer and opening the game, I get the same message that I got back when I opened the game for the very first time, introducing me to the current MC version, and afterwards, asked me to log in with my Xbox account. At this point I realized my settings were all deleted (gameplay, video, sounds settings, etc..), and my save was missing as well, but only that save. I went to search for the files and they were still there.
After trying to restore the world with no succes, I created this post, because I'm not aware if this is a bug from this version, since I have this game on Windows 10 for almoust 2 years now and this never happened. Might be from the new 1.13.1 version.
Thank you for your report!
Crashes and related issues such as these are logged automatically, and will be looked into further by the development team - thank you for your patience and understanding while we get these issues resolved.
If you need help or support you might like to follow a link below.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki