[MCPE-57717] Crashes upon opening on mobile

Ive purchase dthis app for my son - he loves it..but lately upon opening it crashes and after a black screen just returns to the homescreen

This is a bit frustrting seen Ive paid for this game..and now it doesnt function

He plays it on his Sasmung Galaxy J phone

It was running great..no issues..but now this

Ive got no idea as the the workings of these things

Please assist asap!! hes making me mad!!

Regards

Comments 4

Jacques Booysen 2019-11-27T06:51:02Z

any ideas/tactics to let this workl again will really be appreciated

Jacques Booysen 2019-12-02T14:11:39Z

Hi Mojang

Please do let me know? my son is asking me every hour if Ive heard from you guys yet?!

Please help!

Jacques Booysen 2019-12-04T08:59:39Z

guys..this has been on ehre for more than a week!! Please assist?

[Mojang] Mega_Spud (Jay) 2019-12-24T12:04:09Z

Thank you for your report!

Crashes and related issues such as these are logged automatically, and will be looked into further by the development team - thank you for your patience and understanding while we get these issues resolved.

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